Our bespoke service provides a person-centred journey and is split into three categories:
Medical - focusing on beneficiary requirements while attending hospital, mental health, or therapeutic based appointments.
Wellbeing - as we introduce our beneficiaries back into their local community and support them in the transition to start attending local activities, events, and volunteering opportunities.
Intelligent signposting and onward referrals - to over 50 collaborative partners supporting with any additional needs from financial guidance, home adaptations and available statutory services.
Our support will help ensure attendance at all appointments and activities, helping to increase engagement to attend community based events and complete treatment plans. This will improve mental health and wellbeing.
Our external IOSH approved training providers, IED Training Solution Ltd, conduct a training workshop for all new Fares4Free outreach support drivers and volunteers before they hit the road covering:
• The Legal Environment
• The Identification, Assessment and Control of Hazards
• Defensive Driving Standards and Lone Working
• First Aid Awareness
• Conflict Management and Workplace Stress
• Manual and People Handling Awareness
• Disability Awareness
Our staff are also qualified in:
• Mental Health First Aid
• Emergency First Aid at Work
• ASIST Applied Suicide Intervention Skills Training
Our Health and Safety Officer, holds his NEBOSH General Certificate in Occupational Health and Safety and is a technical member of IOSH (Institution of Occupational Safety and Health). He also holds a Level 3 Award in Education and Training and is responsible for in house staff training and development.
Our training and development over the years allows us to help support veterans like David Martin, attend activities based in the community.
Chief Executive Officer
Marie excels at driving welfare reform through change management strategies.
Operations Manager
Leon is an RAF veteran with a demonstrated history in operational and risk management.
Engagement Support Officer
Colleen has a real passion for community support and engagement.
A huge thank you to our